Seasonal Rental Concierge Training
Gain expertise in seasonal rental concierge services to elevate guest satisfaction, manage incidents confidently, optimise check-in and check-out, and craft unforgettable local experiences that secure five-star reviews and repeat bookings in the competitive travel and tourism sector. Ideal for hosts seeking reliable management skills.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with practical tools to manage seasonal rentals confidently. Master proven scripts for pre-arrival, check-in, and incident handling, along with SOPs for maintenance, refunds, and noise issues. Create digital welcome guides, custom local itineraries, and efficient check-out processes to improve reviews, minimise problems, and encourage repeat guests every season.
Elevify advantages
Develop skills
- Master guest communication with clear, timely scripts from pre-arrival to checkout.
- Design tailored local experiences like beach-town itineraries for all guest types.
- Set up secure self check-in systems including smart locks and troubleshooting.
- Handle incidents swiftly with skills in complaints, refunds, and vendor coordination.
- Create concise digital welcome guides with house manuals and local tips.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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