Resort Management Course
This course provides essential skills for managing resorts effectively, focusing on operational improvements, guest satisfaction, and sustainable profitability.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Resort Management Course equips you with practical tools to increase occupancy, revenue, and guest satisfaction in any resort environment. You will learn to assess operations, improve front desk, housekeeping, and food and beverage services, manage and keep staff motivated, and create training programmes that enhance service quality. Gain expertise in key performance indicators, strategies for the low season, sustainability practices, and action plans to ensure steady, profitable, and high-standard resort operations.
Elevify advantages
Develop skills
- Resort diagnostics: analyse reviews, chart guest journeys, and identify quick improvements swiftly.
- Guest experience design: optimise check-in, food and beverage, and housekeeping processes in a short time.
- KPI and benchmarking mastery: monitor Net Promoter Score, Average Daily Rate, Revenue Per Available Room, and labour metrics.
- Cost and sustainability control: reduce waste, energy, and water usage without compromising service.
- Workforce and low-season tactics: maintain staff retention and discover new revenue streams for resorts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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