PMR Agent Training
Develop essential skills as a PRM agent in high-traffic airports. Master vital U.S. regulations including ADA, FAA, and TSA, deliver safe wheelchair assistance, prioritise clear and culturally sensitive communication, handle incidents effectively, and apply time-efficient methods to provide dignified, stress-free service to passengers with reduced mobility. Ideal for building a reliable career in airport passenger support.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to assist passengers with reduced mobility confidently in crowded airport terminals. You will master key regulations like ADA, FAA, and TSA, alongside safe handling of wheelchairs and equipment, infection prevention, and effective time management. Gain expertise in clear communication, cultural awareness, risk assessment, incident handling, and practical checklists for seamless, compliant support.
Elevify advantages
Develop skills
- Master PRM operations: triage passengers, optimise routes to save time, and coordinate with multiple teams.
- Excel in disability assistance: perform safe transfers, provide guides, and communicate respectfully.
- Ensure PRM compliance: implement ADA, FAA, and TSA rules in everyday airport tasks.
- Handle PRM incidents: assess risks, record details, and safeguard passenger rights.
- Prioritise hygiene and safety: clean, use, and maintain mobility equipment properly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course