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Luxury Hotel Receptionist Training

Luxury Hotel Receptionist Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical skills for 5-star front desk service, including VIP handling, efficient check-ins, room allocation for early arrivals, coordination with housekeeping, concierge, and bell staff, complaint resolution, ethical upselling, overbooking solutions, and ready scripts, emails, templates to enhance guest satisfaction and hotel revenue quickly.

Elevify advantages

Develop skills

  • Master luxury front desk operations for seamless 5-star guest service from arrival to departure.
  • Coordinate PMS systems with housekeeping, concierge, and bell staff for smooth hotel operations.
  • Develop ethical upselling techniques to boost revenue through upgrades and packages.
  • Excel in guest communications, handling VIPs, complaints, and emails professionally.
  • Manage overbookings and incidents with calm, effective solutions to retain guests.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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