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Hotel Receptionist Training

Hotel Receptionist Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Enhance your front desk abilities through this practical course covering check-in, check-out procedures, reservation management, upgrades, and overbooking fixes. Master guest communication, complaint handling, service recovery, billing, payments, and corporate accounts. Improve time management, multitasking, professional behaviour, PMS data entry, shift handovers, and teamwork with hotel departments.

Elevify advantages

Develop skills

  • Master reservations: confidently manage overbookings, upgrades, and walk-in guests.
  • Excel at front desk: perform check-ins, check-outs, and room assignments professionally.
  • Perfect hotel billing: accurately handle payments, folios, refunds, and audits.
  • Apply service recovery: swiftly resolve complaints, noise problems, and difficult guests.
  • Communicate professionally: coordinate with teams, record incidents, and handle busy shifts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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