Hotel Management Short Course
This short course provides essential skills for effective hotel management, focusing on operational efficiency, guest satisfaction, and revenue growth through practical techniques and team coordination.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Hotel Management Short Course equips you with practical tools to manage a smooth, guest-oriented hotel. You'll learn to optimise front desk operations, accelerate check-in processes, and organise housekeeping for prompt room preparation. Develop solid daily team routines, manage guest complaints assuredly, address service lapses, and apply basic KPIs, upselling techniques, and 90-day plans to enhance satisfaction and revenue swiftly.
Elevify advantages
Develop skills
- Master guest recovery: handle complaints quickly with clever, easy-going offers.
- Set up fast check-in processes: create 4–6 step systems that shorten queues and improve ratings.
- Upsell for revenue: promote room upgrades and extras straightforwardly without annoying guests.
- Build team coaching routines: conduct brief sessions, morning meetings, and feedback to elevate service.
- Coordinate housekeeping: synchronise room conditions, repairs, and early arrivals.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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