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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Hotel Front Desk and Reservations Training Course builds practical abilities to handle calls, make precise bookings, and operate PMS systems assuredly. Master check-in and check-out steps, payment and ID checks, overbooking avoidance, guest scripts, and conflict handling. Use practical checklists, enhance time skills, stay steady under stress, and provide top-notch, swift service each shift.

Elevify advantages

Develop skills

  • Professional booking management: handle, record and confirm reservations quickly.
  • Skilled PMS usage: perform check-ins, check-outs, folios and room stock control.
  • Overbooking management: avoid problems, reassign guests and ensure satisfaction.
  • Billing and dispute resolution: correct accounts, handle payments and settle issues.
  • Front desk efficiency: follow checklists, manage priorities and remain composed.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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