Log in
Choose your language

Hospitality & Tourism Quality Management Course

Hospitality & Tourism Quality Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Hospitality and Tourism Quality Management Course equips you with practical tools to establish clear standards, track performance, and resolve problems swiftly. You will learn to utilise guest reviews and surveys as key performance indicators, chart customer journeys, define service benchmarks, handle risks effectively, and conduct thorough audits. Featuring ready-to-implement standard operating procedures, checklists, and training frameworks, it helps elevate guest satisfaction, minimise complaints, and ensure seamless operational control throughout tourism services.

Elevify advantages

Develop skills

  • Develop tourism KPIs by converting reviews and surveys into precise quality measures.
  • Formulate SMART service standards covering each phase of the tourist experience.
  • Produce SOPs, checklists, and SLAs to guarantee uniform quality in travel services.
  • Handle complaints efficiently through structured processes for intake, escalation, and resolution.
  • Drive ongoing improvements via risk assessments, audits, and PDCA methodologies.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course