Hospitality Receptionist Training
Gain mastery in core front desk operations, booking systems, guest interactions, and issue resolution. Hospitality Receptionist Training prepares confident, customer-oriented experts for upscale urban hotels and worldwide tourism opportunities, ensuring smooth operations and loyal guests.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with strong front desk skills for hotels in bustling cities. You'll master polite greetings, attentive listening, calming upset guests, and effective phone and email handling. Gain expertise in precise booking management, pricing and stock basics, check-in processes using hotel software, resolving complaints, and recording stay details to ensure seamless guest experiences and top-quality service daily.
Elevify advantages
Develop skills
- Master guest interactions: manage phone calls, emails, and face-to-face requests effortlessly.
- Handle swift, precise bookings: control rates, rules, and software entries professionally.
- Execute smooth check-ins: greet visitors, check papers, and fix late check-in problems.
- Excel in complaint handling: calm tensions, record details, and provide fitting remedies.
- Optimise guest records: note likes and stay feedback to encourage return visits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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