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Hospitality Receptionist Training

Hospitality Receptionist Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with strong front desk skills for hotels in bustling cities. You'll master polite greetings, attentive listening, calming upset guests, and effective phone and email handling. Gain expertise in precise booking management, pricing and stock basics, check-in processes using hotel software, resolving complaints, and recording stay details to ensure seamless guest experiences and top-quality service daily.

Elevify advantages

Develop skills

  • Master guest interactions: manage phone calls, emails, and face-to-face requests effortlessly.
  • Handle swift, precise bookings: control rates, rules, and software entries professionally.
  • Execute smooth check-ins: greet visitors, check papers, and fix late check-in problems.
  • Excel in complaint handling: calm tensions, record details, and provide fitting remedies.
  • Optimise guest records: note likes and stay feedback to encourage return visits.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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