Hospitality Reception Training
Gain essential front desk skills for hospitality and tourism, covering professional check-ins, guest interactions, complaint resolution, overbooking management, local recommendations, and multitasking. Provide confident, top-notch service to international guests on every shift, boosting your career in the industry.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for handling guest check-ins, effective communication, and smooth front desk duties. Master key English phrases for welcoming guests, resolving issues, and managing complaints, alongside PMS tools, overbooking fixes, local advice, multitasking, and time management to ensure every guest experience is seamless and professional.
Elevify advantages
Develop skills
- Professional check-in skills: quick, courteous, and rule-compliant guest welcomes.
- Guest issue resolution: composed English responses to calm and restore satisfaction.
- Front desk management: PMS systems, room updates, and procedures for efficient operations.
- Local knowledge sharing: precise directions, safety advice, and personalised tips.
- Multitasking at reception: prioritise guests, handle lines, and maintain composure.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course