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Telephony Equipment Monitoring Course

Telephony Equipment Monitoring Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Telephony Equipment Monitoring Course builds hands-on skills in switching systems, vital KPIs, and alarm patterns to spot and fix voice problems quickly. You'll master monitoring tools, systematic troubleshooting, secure fixes and escalations, plus crafting solid reports, tickets, and logs ready for vendors to ensure top-notch voice service reliability.

Elevify advantages

Develop skills

  • Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
  • Quick incident handling: assess, rate urgency, and start smart escalations.
  • Switching fault-finding: apply SS7/SIP traces and KPIs for rapid issue isolation.
  • Build monitoring panels: set up NMS/EMS displays for trunks, signals, and CPU status.
  • Produce trusted reports: create tickets, timelines, and RCA files vendors rely on.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, and I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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