Air Headset Course
This course provides practical training on configuring, maintaining, and troubleshooting air headsets for professional voice environments, covering pairing technologies, audio optimization, and standardized procedures for reliable large-scale deployments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Air Headset Course equips you with hands-on skills to set up, handle, and fix modern headsets in tricky voice setups. You'll learn how to pair them using DECT, Bluetooth, softphones, and IP phones, get to grips with codecs and QoS, cut down on interference, and use straightforward SOPs for quicker fixes. You'll wrap up with standard templates, records, and rules that ensure calls stay steady, clear, and reliable on a large scale.
Elevify advantages
Develop skills
- Pro headset pairing: Get the hang of DECT and Bluetooth setup in everyday office spots.
- VoIP codec tuning: Pick G.711, Opus, G.729 for sharp calls and low data use.
- QoS and RF optimization: Put voice first and cut noise from Wi-Fi, DECT, Bluetooth.
- Fast call-quality troubleshooting: Sort out echo, one-way audio, or no sound in no time.
- Standardized deployments: Use firmware, templates, and SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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