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Air Headset Course

Air Headset Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Air Headset Course equips you with hands-on skills to set up, handle, and fix modern headsets in tricky voice setups. You'll learn how to pair them using DECT, Bluetooth, softphones, and IP phones, get to grips with codecs and QoS, cut down on interference, and use straightforward SOPs for quicker fixes. You'll wrap up with standard templates, records, and rules that ensure calls stay steady, clear, and reliable on a large scale.

Elevify advantages

Develop skills

  • Pro headset pairing: Get the hang of DECT and Bluetooth setup in everyday office spots.
  • VoIP codec tuning: Pick G.711, Opus, G.729 for sharp calls and low data use.
  • QoS and RF optimization: Put voice first and cut noise from Wi-Fi, DECT, Bluetooth.
  • Fast call-quality troubleshooting: Sort out echo, one-way audio, or no sound in no time.
  • Standardized deployments: Use firmware, templates, and SOPs for sites with 150 agents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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