office IT support course
Gain expertise in hands-on Office IT support: troubleshoot Word startup problems, optimise Outlook performance, fix network printer faults, and deploy secure remote tools. Develop robust checklists, detailed records, and sharp communication abilities tailored for today's dynamic IT settings, empowering you to minimise disruptions effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Office IT Support Course equips you with practical tools to confidently tackle everyday office IT challenges. Master step-by-step fixes for Word not launching, sluggish or frozen Outlook, and shared printer glitches, plus secure remote access, effective user chats, precise ticket logging, and routine upkeep to swiftly sort issues and ensure seamless operations.
Elevify advantages
Develop skills
- Microsoft Office fixes: swiftly resolve Word and Outlook glitches in busy office setups.
- Network printer diagnostics: handle delays, empty pages, or print failures with assurance.
- Remote helpdesk processes: expertly sort, rank, and log support tickets.
- Safe remote assistance: operate tools securely alongside straightforward user interactions.
- Proactive IT upkeep: implement fast scans, data safeguards, and guides to reduce breakdowns.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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