messaging training
Messaging Training equips tech professionals with skills to produce clear, assured emails and instant messages, simplify technical jargon for non-tech leaders, communicate risks effectively, and leverage practical templates and checklists to speed up workplace decisions and boost outcomes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that elicit quick, precise replies. You'll master summarising updates, highlighting risks, and simplifying complex information for stakeholders. Gain skills in professional communication, handling conflicts, and using inclusive language, supported by handy templates, checklists, and tools for efficient updates, incident reports, and urgent requests.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising known facts, unknowns, and next actions.
- Convert complex technical details into simple language with executive-level impact statements.
- Employ professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
- Select appropriate channels and tones, such as formal emails versus brief, polite instant messages.
- Use concise, inclusive, and culturally sensitive language across all technical communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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