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IT troubleshooting training

IT troubleshooting training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain expertise in swift and dependable IT troubleshooting through this practical course. You'll learn to identify causes of missing emails, resolve mailbox and gateway faults, and grasp essentials of SPF, DKIM, and DMARC. Address sluggish laptops with Windows diagnostic tools, boost performance, and implement secure fixes. Handle chat, cloud applications, and shared drive challenges using systematic processes, effective communication, and proactive measures to minimise repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery issues: swiftly track, examine, and correct undelivered messages.
  • Optimise Windows laptops: leverage integrated tools to eliminate slowdowns rapidly.
  • Stabilise cloud applications: identify and fix chat and video call interruptions promptly.
  • Repair network drives: reinstate shared file access, permissions, and connections.
  • Apply logical troubleshooting: use a structured, repeatable process for all IT problems.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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