IT Technician Course
This course provides practical training for IT technicians to troubleshoot Windows systems, secure small offices, manage help desks, repair networks and printers, and deliver remote support efficiently.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The IT Technician Course equips you with hands-on skills to diagnose and repair Windows desktops, secure small office setups, and handle help desk tickets effectively. You'll learn straightforward workflows for troubleshooting, preventive maintenance, backups, and documentation, while enhancing your management of networks, file shares, printers, and remote support to provide quick, dependable assistance and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: fix sluggish PCs, crashes, and errors using reliable tools.
- Small office security: strengthen endpoints, apply patches, and prevent common threats.
- Help desk workflows: create tickets, SLAs, and escalation routes that operate swiftly.
- Network and printer repair: sort out IP, file share, Wi-Fi, and printing problems promptly.
- Remote support mastery: provide secure RDP and PowerShell assistance in no time.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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