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IT Support Course

IT Support Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This IT Support Course provides practical, step-by-step skills to sort out Windows 10 performance wahala, diagnose VPN and remote connection problems, and fix printer and peripheral errors quickly. Learn clear ticket sorting, user communication, and escalation, plus Microsoft 365 identity troubleshooting, effective interviewing, and documentation so you can deliver reliable, efficient support in any setting.

Elevify advantages

Develop skills

  • Windows performance fixes: quickly diagnose slow PCs with built-in tools.
  • VPN and remote access: resolve auth, DNS, and client issues fast.
  • Printer and peripheral support: pinpoint driver, queue, and network faults.
  • Microsoft 365 identity: troubleshoot MFA, lockouts, and sign-in failures.
  • Pro IT ticketing: triage, document, and communicate clearly in short cycles.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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