IT Service Continuity Management (ITSCM) training
Master IT Service Continuity Management (ITSCM) for modern tech environments. Gain skills to assess risks, define RTO/RPO, design disaster recovery plans, and ensure critical services stay operational amid outages, cyberattacks, and data centre disruptions. This training equips you to build resilient IT services compliant with standards like ISO and ITIL.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Acquire practical expertise in IT Service Continuity Management (ITSCM) to analyse risks across Germany and Central Europe, align with BAIT and ISO standards, and prioritise vital services. Master defining RTO and RPO, crafting effective disaster recovery plans for scenarios like fires, power failures, or ransomware attacks, and validating them via rigorous testing to sustain robust, compliant IT operations.
Elevify advantages
Develop skills
- IT risk and impact analysis: quickly assess threats, outages, and compliance gaps.
- ITSCM foundations: define RTO/RPO, run BIA, and align with ISO and ITIL.
- Disaster recovery design: build clear, step-by-step DR runbooks for key services.
- High-availability and backup strategy: choose HA, replication, and immutable backups.
- DR testing and improvement: plan failover drills, review results, and refine plans.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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