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IT Department Course

IT Department Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The IT Department Course equips you with practical tools to evaluate current operations, create an effective operating model, and streamline request, project, and change processes. You will learn to set service levels, develop useful dashboards, handle risk and cybersecurity controls, and enhance communication with leadership and stakeholders using ready-to-use templates, workflows, and governance models for quick, dependable outcomes.

Elevify advantages

Develop skills

  • IT operations assessment: quickly identify gaps, risks, and easy wins.
  • IT operating model design: organise teams, roles, and workflows for maximum effect.
  • ITSM process setup: establish efficient request, incident, and change workflows swiftly.
  • Metrics and SLA management: set, monitor, and report IT performance transparently.
  • Operational risk and security: implement affordable controls for robust IT.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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