AI Automation Course
Gain expertise in AI automation for customer email-to-CRM workflows. Build AI agents, connect RPA tools, cut manual tasks, shorten handling times, and improve data accuracy through strong monitoring, governance, and human oversight safeguards. This course equips you to transform support operations efficiently and securely.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This AI Automation Course teaches you to chart manual email-to-ticket processes, spot bottlenecks, and pick high-impact automation targets. You will create strong AI and RPA flows, set data structures, and include human reviews. Master tool selection, security handling, performance tracking, and KPI monitoring to keep your customer support automation precise, compliant, and simple to manage.
Elevify advantages
Develop skills
- Design AI-RPA workflows: map email-to-CRM processes with smooth human handoffs.
- Build strong prompts: create, test, and track LLM agents for ticket handling.
- Integrate tools quickly: link LLMs, RPA, and CRMs using secure APIs and logs.
- Operate safely: monitor KPIs, handle risks, and oversee AI automations.
- Analyse processes: measure pain points and set high-return automation goals.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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