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Support Training

Support Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with hands-on tools to manage delicate online chats confidently. Master trauma-aware communication, calming crises, and delivering kind, clear messages within strict time and word limits. Gain expertise in upholding ethical standards, safeguarding privacy, making referrals, and following up, all while prioritising your wellbeing via self-care routines, oversight, and continuous growth in a compact, results-driven setup.

Elevify advantages

Develop skills

  • Trauma-aware online chats: reply clearly, kindly, and securely.
  • Online crisis calming: soothe strong feelings and spot escalation needs.
  • Ethical online assistance: guard privacy, state boundaries, and log interactions.
  • Quick referral expertise: connect to crisis aid, shelter, and mind health services.
  • Helper toughness: tackle indirect trauma using real self-care methods.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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