Social Service Assistant Training
Gain essential skills for social service assistants: client intake and triage, scheduling, records handling, confidentiality, documentation, and effective communication to aid social workers and serve clients accurately with compassion. This training equips you to manage workloads, ensure compliance, and support teams efficiently in busy settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Social Service Assistant Training equips you with hands-on skills to handle packed schedules, arrange meetings, and maintain precise client records. Master straightforward intake and triage methods, record-keeping rules, and data protection measures. Develop solid phone, email, and written communication skills to assist clients smoothly while keeping your team organised, rule-abiding, and quick to respond.
Elevify advantages
Develop skills
- Client intake and triage: collect vital info, gauge needs, and direct cases quickly.
- Records management: sort, protect, and check client files to meet rules.
- Scheduling support: handle diaries, waiting lists, and alerts for social workers.
- Confidentiality practices: safeguard client info in talks, files, and systems.
- Professional communication: craft clear, caring messages in English and Spanish.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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