Reception and Intake Social Intervention Course
Gain strong skills in reception and intake for social services. Master trauma-aware interviewing, risk evaluation and safety measures for gender-based violence, legal knowledge, and referral coordination to develop clear, ethical plans supporting adults, children, and families in need.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for managing initial contacts with people and families dealing with gender-based and family violence. You will master risk assessment, safety planning, trauma-sensitive communication, brief interviewing techniques, legal guidelines, action strategies, and proper record-keeping to enable swift responses, effective referrals, and better long-term safety outcomes.
Elevify advantages
Develop skills
- Risk assessment and safety planning: use quick methods for GBV and family violence cases.
- Effective social intake interviews: conduct short, trauma-informed, results-driven sessions.
- Legal and protection routes: handle benefits, reports, and court processes confidently.
- Integrated action plans: connect clients to housing, medical, legal, and education services.
- Ethical case handling: record, monitor, and finalise cases with protected documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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