Night Supervisor Training
Night Supervisor Training prepares social work professionals to lead night shifts effectively using trauma-informed care, de-escalation strategies, safety protocols, and thorough documentation. It ensures guest and staff dignity, protection, and support amid high-pressure scenarios, fostering confident management of challenging situations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Night Supervisor Training provides practical tools for handling tough night shifts confidently. You'll master trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Develop expertise in safety, security, staff guidance, and precise documentation to safeguard guests, staff, and property while upholding dignity and compliance on every shift.
Elevify advantages
Develop skills
- Trauma-informed supervision: Implement quick, hotel-appropriate safety and dignity measures.
- Night crisis de-escalation: Apply calm scripts, tone, and spacing to resolve conflicts.
- Complex guest management: Manage vouchers, rights, and referrals to social services.
- Night safety leadership: Evaluate risks, guide staff, and call police or EMS when needed.
- Incident reporting skills: Document events accurately for day managers and agencies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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