Administrative Assistance to Individuals Training
Gain essential administrative skills for social services: evaluate client requirements, simplify benefits explanations, fill out forms accurately, organise records, ensure data privacy, and confidently help people access housing, food, health, and income support programmes in their communities.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist individuals with local welfare programmes, benefits, and health coverage. Master straightforward communication, trauma-sensitive approaches, and quick risk checks, all while safeguarding privacy and managing paperwork. Follow simple step-by-step processes, use digital resources, and apply smart referral methods to process applications smoothly and support clients effectively.
Elevify advantages
Develop skills
- Navigate benefits systems swiftly to connect clients with nearby assistance programmes.
- Communicate entitlements plainly using simple words, prepared guides, and confirmation techniques.
- Quickly spot client risks in areas like shelter, earnings, security, and wellbeing.
- Safeguard client information through privacy rules, permissions, and protected filing.
- Process applications effectively by assisting with online submissions, file attachments, and time limits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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