Intercultural Mediation Course
This course provides essential skills for mediating intercultural disputes, covering ethics, communication, stakeholder analysis, and process design for diverse settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Intercultural Mediation Course equips you with practical tools to handle complex cross-cultural disputes confidently. You will learn core ethics, neutrality, and cultural competence, then apply adaptive communication techniques, stakeholder analysis, and power mapping. Using concrete scripts, templates, and evidence-based frameworks, you will design, lead, and evaluate effective mediation processes in diverse in-person, online, and hybrid settings.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural norms, rights, and policies.
- Adaptive communication tools: reframe, de-escalate, and build cross-cultural trust.
- Stakeholder and power mapping: reveal hidden interests in diverse teams quickly.
- Online conflict management: handle tension, face-saving, and public criticism.
- Mediation process design: plan, run, and evaluate short, effective intercultural cases.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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