flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Instructional Design for IT Course teaches you how to create a targeted, 6-hour Microsoft Azure helpdesk programme with clear objectives, realistic tickets, and measurable outcomes. You will design modules on cloud basics, identity, core resources, monitoring, and troubleshooting, using hands-on labs, checklists, and follow-up activities that build confidence, cut down errors, and speed up resolution for common support issues.
Elevify advantages
Develop skills
- Design Azure helpdesk training: build compact, job-ready 6-hour modules.
- Map Azure services to real tickets: create focused, scenario-based labs quickly.
- Craft measurable objectives: link Azure skills to ticket and resolution metrics.
- Plan inclusive support: structure materials for IT learners of mixed paces.
- Build practical assessments: checklists, rubrics, and follow-up micro-tasks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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