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Reception and Switchboard Hostess Training

Reception and Switchboard Hostess Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Enhance your front desk skills through this hands-on Reception and Switchboard Hostess Training. Discover how to organise your desk efficiently, practise professional phone manners, follow clear steps for handling visitors, and use ready scripts for everyday and tough scenarios. Build knowledge in security, keeping information private, and managing stress to stay composed during rush hours while providing a professional and dependable welcome each day.

Elevify advantages

Develop skills

  • Design efficient front desk workflows for quick reception and switchboard operations.
  • Handle professional phone calls by greeting, routing, and managing multiple lines smoothly.
  • Manage visitors and lobby by registering guests, controlling waiting areas, and handling VIP access.
  • Master difficult interactions using proven scripts to calm upset callers and visitors.
  • Apply security and confidentiality protocols including access control, privacy, and logging at reception.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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