Log in
Choose your language

Reception Agent Training

Reception Agent Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with hands-on skills to handle check-ins, manage Property Management System processes, and apply payment guidelines confidently. You'll master prioritising guests in peak times, dealing with room upgrades, overbookings, special requests, plus using effective scripts for communication, explaining policies, and resolving disputes to ensure every guest's arrival, stay, and checkout is seamless and professional.

Elevify advantages

Develop skills

  • Master quick check-ins: optimise PMS processes and room allocations effortlessly.
  • Excel in front desk management: prioritise guests, handle multiple tasks, and manage busy periods.
  • Secure payments and verification: enforce hotel policies for cards, cash, and ID checks.
  • Handle diverse guest situations: manage walk-ins, upgrades, late departures, and family groups.
  • Resolve conflicts effectively: calm situations, provide solutions, and record incidents properly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course