Professional Receptionist Course
This course develops essential receptionist skills for professional front-desk operations, focusing on communication, organization, and customer service excellence.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Professional Receptionist Course equips you with practical tools to handle visitors, calls, and messages confidently. You will learn clear phone and email etiquette, effective greeting protocols, and nonverbal communication skills. Master conflict resolution, service recovery, prioritisation, scheduling systems, and accurate logging to deliver fast, organised, and professional front-desk service every day.
Elevify advantages
Develop skills
- Conflict resolution at the front desk: calm complaints and restore trust quickly.
- Front desk time management: triage visitors, calls, and tasks in real time.
- Professional in-person etiquette: greet, guide, and de-escalate with confidence.
- Telephone and email mastery: clear scripts, polished tone, and accurate notes.
- Reception documentation skills: precise logs, templates, and follow-up records.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course