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Medical Office Assistant Course

Medical Office Assistant Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Medical Office Assistant Course equips you with practical skills to handle clinic front-desk duties, from booking appointments and registering patients to managing waiting areas and initial phone assessments. You will learn privacy practices aligned with data protection standards, effective patient interactions, resolving disputes, basic invoicing and insurance procedures, electronic health record processes, and efficient task prioritisation to confidently assist busy healthcare teams with professionalism.

Elevify advantages

Develop skills

  • Front-desk clinic workflow: master patient registration, initial assessments, and phone handling in a busy environment.
  • Medical privacy compliance: apply data protection rules to calls, records, and reception areas.
  • Patient communication: use guidelines to manage disputes, cultural differences, and family caregivers.
  • Billing and insurance basics: confirm coverage, clarify fees, and process payments.
  • EHR and records: handle data, notes, lab results, and scheduling with precision.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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