Automotive Secretary Training
Gain mastery in Automotive Secretary duties: produce exact work orders, oversee customer intake and consents, collaborate with technicians, calculate parts and labour costs, manage fleet and regulatory requirements, and issue straightforward invoices to maintain workshop order and customer trust. This practical training enhances efficiency and communication in busy auto service environments, ensuring compliance and smooth operations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with skills to draft precise work orders, handle customer intake, liaise with mechanics, and secure approvals using effective scripts and records. You'll master preparing accurate quotes, bills, and vehicle logs while adhering to legal, tax, and data protection guidelines. It's a quick, hands-on programme that boosts your assurance, productivity, and professional dialogue in a hectic car workshop office.
Elevify advantages
Develop skills
- Automotive work orders: draft clear, regulation-compliant repair papers swiftly.
- Client approvals: apply reliable scripts for phone, message, and written permissions.
- Service intake: welcome customers, record vehicle details, soothe frustrated clients.
- Shop coordination: communicate mechanic updates, monitor tasks, prevent delays.
- Estimates & invoices: cost parts, labour, taxes and clarify fees plainly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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