Administrative Receptionist Course
This Administrative Receptionist Training equips you with top skills in front-desk dealings, booking appointments, managing calls, and keeping records—perfect for office staff aiming to handle patients, colleagues, and data confidently and professionally in busy healthcare spots.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain strong front-desk skills for medical and wellness centres through this practical course. Master polite greetings, calming tense situations, patient privacy rules, phone manners, sorting calls, and voicemail management. Practise precise booking, diary management, record-keeping, and fee explanations using key software, forms, and lists to stay organised every shift.
Elevify advantages
Develop skills
- Front desk professionalism: handle check-ins, privacy, and patient movement smoothly.
- Phone etiquette mastery: manage urgent calls, sort them, and transfer expertly.
- Smart scheduling: manage diaries, prevent clashes, and cut wait times.
- Clear documentation: record messages, sort files, and ease shift changes.
- Service and pricing communication: explain choices, set limits, and refer issues smartly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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