Administrative Letter Course
Gain expertise in producing clear, compliant administrative letters essential for secretariat roles. Master proper formats, professional tone, key legal requirements, record management, and accessibility standards, including handling complaints and non-compliance notices to safeguard your organisation while confidently conveying expectations and responsibilities.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to create clear and compliant official letters in public service environments. You will master structuring formal correspondence, internal memos, and notices for contractor non-compliance, handle citizen responses professionally, set clear deadlines and duties, follow legal and record-keeping standards, and utilise templates, checklists, and editing methods for better precision and uniformity.
Elevify advantages
Develop skills
- Draft official letters with proper structure, tone, and format efficiently.
- Compose non-compliance notices citing contracts, requiring remedies, and establishing deadlines.
- Produce precise internal memos outlining tasks, schedules, and responsibilities.
- Address citizen queries empathetically, clearly, and with proper documentation.
- Maintain records and templates through version control, approvals, and secure storage.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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