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Administrative and Reception Employee Training

Administrative and Reception Employee Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips admin and reception staff with hands-on skills to handle visitors, phone calls, and deliveries smoothly. You'll master greeting protocols, call handling and calming techniques, visitor logging, badge issuing, package procedures, and record-keeping processes. Enhance opening routines, safeguard data privacy, manage high-pressure moments steadily, and use key performance indicators for top-notch front desk service every day.

Elevify advantages

Develop skills

  • Master front desk preparation: set up, arrange, and ready the reception area professionally.
  • Handle visitors and packages: record, check, badge, and direct them accurately.
  • Excel in phone skills and routing: control queues, transfers, and use scripts effortlessly.
  • Communicate face-to-face: welcome guests, calm tensions, and guard privacy assuredly.
  • Manage reception stress: remain steady, prioritise duties, and boost performance metrics quickly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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