Sales Administrative Assistant Course
This course equips you to excel as a Sales Administrative Assistant through practical lessons in handling orders, managing CRM data, preparing invoices and credit notes, and communicating with customers. You'll support sales teams effectively, minimise errors, and ensure all orders are processed accurately and delivered on schedule, boosting overall efficiency.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain essential skills in order processing, communication, and record-keeping to manage customer requests precisely from initial contact to final billing. Master templates, checklists, CRM systems, urgent shipments, billing fixes, credit notes, and detailed reports to cut mistakes, quicken replies, and ensure seamless daily operations.
Elevify advantages
Develop skills
- Quick order handling: record, verify, and track sales orders without mistakes.
- Reliable CRM management: log vital customer and shipment details for sales confidence.
- Effective customer interactions: address concerns, manage expectations, and end calls professionally.
- Efficient billing management: generate invoices, correct errors, and process credit notes.
- Organised admin workflow: prioritise duties, group emails, and provide clear updates.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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