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Key Account Manager Training

Key Account Manager Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical steps to safeguard renewals and boost growth in complex retail customer experience settings. You'll learn to identify account risks and opportunities, map key stakeholders, craft focused engagement strategies, develop value propositions supported by ROI, and build a 12-month plan featuring clear KPIs, timelines, and actions to fortify relationships and achieve lasting growth.

Elevify advantages

Develop skills

  • Spot account risks like churn and upsell gaps, and establish precise renewal KPIs quickly.
  • Map stakeholders effectively and deliver custom value narratives to retail decision-makers.
  • Connect customer metrics such as NPS, CSAT, and CLTV to tangible sales opportunities.
  • Design strong value propositions with ROI evidence to secure high-level strategic meetings.
  • Create detailed 12-month account plans with scheduled actions for renewals and 20% growth.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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