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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain confidence in greeting shoppers warmly, spotting their needs quickly, and smoothly guiding them from trying on clothes to completing purchases. Master soothing words to calm tense situations, explain refunds and swaps clearly, tackle doubts on price or fit effectively, and seal deals with strong closing talk. Strengthen your grasp of products, share easy care tips for clothes, and use follow-ups, customer input, and self-review to sharpen every customer chat.

Elevify advantages

Develop skills

  • De-escalation skills: soothe upset customers quickly using tested phrases.
  • Powerful greetings: build trust and great first vibes in moments.
  • Handle objections: tackle worries about price, fit, or quality to win sales.
  • Style by needs: pair shapes, colours, and looks perfectly for each buyer.
  • Post-sale care: share upkeep advice, encourage returns, and grow loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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