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Customer Interaction Skills Course

Customer Interaction Skills Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you to manage customer conversations with confidence, empathy, and clarity. You will learn to spot emotional cues, pose targeted questions, and organise effective 30-minute calls. Master simple persuasive talk for non-technical small business owners, tackle objections together, and use reflection plus role-play to boost your client meetings swiftly.

Elevify advantages

Develop skills

  • Persuasive ROI storytelling: explain value to small retailers in plain language.
  • 30-minute call mastery: structure, listen actively, and guide to clear next steps.
  • Empathic selling: read emotions, respond with care, and build fast trust.
  • Practical objection handling: address price, time, and risk without discounting first.
  • High-impact meeting prep: research, personalize scripts, and tailor CRM benefits.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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