Client Manager Training
This course equips you with essential skills for B2B SaaS client management. Learn to cut down churn, conduct powerful meetings, execute 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key executive ties, helping you foster stronger, more profitable client bonds.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and boost account growth in B2B SaaS. Master spotting churn indicators, implementing 90-day retention strategies, planning impactful meetings, and coordinating cross-team support. Develop expertise in risk evaluation, opportunity identification, and year-long expansion tactics for lasting, profitable client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and act confidently.
- Design effective kickoff, QBR, and renewal meetings that drive results.
- Create 90-day retention plans to stabilise usage and secure renewals.
- Map out expansion, cross-sell, and upsell opportunities in key accounts.
- Assess risks and score account health to prioritise revenue protection.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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