Log in
Choose your language

Building Concierge Training

Building Concierge Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Building Concierge Training Programme provides practical tools for delivering top-quality service to residents. You will learn effective communication methods, service standards, response times, and procedures for front desk duties, package handling, amenities, move-ins, and emergencies. Through real-world scenarios, scripts, and a competency plan, you will enhance resident satisfaction, minimise complaints, and ensure smooth professional operations.

Elevify advantages

Develop skills

  • Resident communication strategy: create clear emails, alerts, and notices quickly.
  • Luxury resident profiling: analyse building demographics and link to service KPIs swiftly.
  • Front desk operations: manage reception, packages, and visitors using professional standard procedures.
  • Service recovery scripts: address complaints, delays, and noise issues confidently.
  • Concierge QA toolkit: use checklists, audits, and training to elevate service standards.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course