Quality Management Course
This course equips participants with essential tools and methodologies to build and sustain a quality management system, focusing on practical implementation of ISO 9001, process optimization, and performance measurement to drive continuous improvement and customer satisfaction.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Quality Management Course provides practical tools to establish a solid quality culture, map and manage key processes, and implement ISO 9001 in a practical manner. Learn to identify problems, apply root cause analysis, create KPIs and dashboards, handle suppliers, and roll out lasting improvements using clear procedures, training programmes, and audits that enhance performance and customer satisfaction.
Elevify advantages
Develop skills
- Implement PDCA, Kaizen and A3: resolve recurring quality issues quickly.
- Map and manage processes: SIPOC, SOPs, poka-yoke and change control.
- Implement ISO 9001 in operations: audits, CAPA, records and compliance.
- Develop quality KPIs and dashboards: defect rate, Cpk, complaints and OTIF.
- Lead quality initiatives: training programmes, stakeholder engagement and quick wins.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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