Total Quality Management (TQM) Course
This course equips participants with essential TQM tools to enhance quality, efficiency, and customer satisfaction in manufacturing operations through practical techniques and data-driven strategies.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Total Quality Management (TQM) Course provides practical tools to reduce defects, stabilise processes, and increase customer satisfaction in final assembly and packing. Learn root cause analysis, FMEA, PDCA, Kaizen, and SPC, design effective SOPs and visual controls, manage supplier quality, track KPIs, and implement sustainable improvements that enhance reliability, cut rework, and improve overall performance.
Elevify advantages
Develop skills
- Root cause analysis mastery: apply 5 Whys, fishbone, FMEA in real operations.
- Process optimisation: map value streams, balance lines, cut waste quickly.
- Data-driven quality control: build KPIs, SPC charts, and audit-ready dashboards.
- Practical TQM deployment: lead PDCA, Kaizen, and cross-functional quality teams.
- Supplier and risk management: control incoming quality and mitigate shop-floor risks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, and I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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