conflict management training
This course equips leaders with essential conflict management skills. You will learn to pinpoint root causes, conduct productive one-on-one discussions and mediations, evaluate risks to projects and team morale, and create action plans that safeguard delivery, quality, and retention in technical teams.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in conflict management to diagnose issues swiftly, collect facts, and resolve them confidently. Master one-on-one sessions, mediation meetings, and de-escalation techniques. Create action plans, improve communication, assess risks to delivery, quality, and retention, while boosting trust and team performance.
Elevify advantages
Develop skills
- Quickly identify root causes of conflicts in technical and project teams.
- Conduct effective one-on-one meetings to reduce tension swiftly.
- Facilitate mediation sessions with clear rules for fair resolutions.
- Evaluate how conflicts affect delivery, quality, and team retention.
- Develop action plans to improve workflows, roles, and team norms.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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