SME-SMI Training
SME-SMI Training helps managers craft role-based skill matrices, plan 12-week training initiatives, nurture in-house experts as trainers, and monitor KPIs using straightforward systems. This boosts quality, efficiency, and customer satisfaction for compact teams in resource-limited settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This SME-SMI Training equips you to swiftly create targeted 12-week training programmes, develop precise role-based skill matrices, and transform internal experts into capable trainers. Master setting trackable KPIs, monitoring progress with easy tools, applying microlearning and checklists, plus building feedback systems that reduce mistakes, accelerate onboarding, and drive ongoing enhancements despite tight time and funds.
Elevify advantages
Develop skills
- KPI-focused training design: establish precise, measurable targets for SME teams quickly.
- Role-based skill mapping: create straightforward matrices for all service roles.
- Effective SME trainer development: convert subject experts into skilled internal coaches.
- Efficient 12-week training rollout: implement programmes with little operational interruption.
- Ongoing skill refinement: leverage basic audits and feedback for continuous progress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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