Business Organization Course
Master business organisation for e-commerce operations. Learn to design inventory, order processing, and customer service workflows, define KPIs, and fix process gaps so you boost accuracy, speed, and customer satisfaction across your organisation. This course equips you with practical tools to streamline operations end-to-end, from diagnosing issues to implementing effective SOPs and controls for lasting improvements.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Business Organisation Course provides practical tools to streamline e-commerce operations from end to end. Learn how to diagnose workflow issues, design robust order processing, build accurate inventory and customer service workflows, and set clear KPIs, controls, and SOPs. Finish with a realistic implementation plan you can apply immediately to improve efficiency, accuracy, and customer satisfaction in your business.
Elevify advantages
Develop skills
- Inventory workflow design: build lean inbound, storage, and replenishment flows fast.
- Order processing optimisation: map, route, and control orders with minimal errors.
- Customer service coordination: align ops and support with clear SLAs and scripts.
- KPI and control setup: define metrics, checks, and dashboards for daily oversight.
- Operations diagnosis: spot waste, stock issues, and ownership gaps in messy workflows.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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