Claims Management Training
Gain expertise in handling German motor claims using practical tools for policy coverage, liability assessment, damage evaluation, fraud detection, and settlement processes. Build confidence in managing rear-end collisions, cost control, and delivering fair, efficient results for insurance clients.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Claims Management Training equips you with essential skills to manage German motor claims from initial notice to final settlement. Delve into key policy structures, coverage verification, and damage assessment through interactive workshops, expert guidance, and digital tools. Master rear-end liability rules, fraud detection signs, proper documentation, and effective customer communication to enable swift, informed decisions and better outcomes on every claim.
Elevify advantages
Develop skills
- Mastery of motor policies: interpret German coverages for quick and accurate claims handling.
- Expertise in claims workflow: manage from FNOL to settlement with confident decisions.
- Damage evaluation skills: analyse estimates, decide on total losses, and handle salvage.
- Liability and fraud detection: determine fault, identify red flags, and document thoroughly.
- Customer communication: craft clear, compliant, and effective claim letters.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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