Supervisory Leadership Skills Course
This course equips supervisors with essential skills to oversee shifts, track performance, and handle conflicts effectively. Participants gain practical tools, templates, and methods like PDCA and SOPs to enhance team accountability, boost engagement, and deliver measurable results in frontline leadership roles.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain hands-on strategies for managing daily operations, conducting efficient stand-ups, and ensuring seamless shift transitions. Master setting clear expectations, monitoring performance using simple tools, tackling underperformance justly, and resolving disputes through structured feedback. Develop robust onboarding processes, customised training, and motivation initiatives, leveraging PDCA cycles, standard procedures, and clear records for sustained improvements.
Elevify advantages
Develop skills
- Daily shift oversight: lead stand-ups, handovers, and visual boards confidently.
- Performance management: establish KPIs, audits, and fair improvement strategies swiftly.
- Effective SOP and PDCA application: record processes and implement frontline solutions.
- Quick problem identification: detect attendance, workflow, and conflict issues rapidly.
- Focused onboarding and motivation: create surveys, incentives, and short training sessions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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