Process Communication Model (PCM) Course
Gain mastery in the Process Communication Model (PCM) to make sharper hiring choices and settle conflicts more effectively. Discover how to identify personality types, recognise stress signals, and tailor your communication style to foster robust teams and superior HR outcomes. This course delivers practical insights for everyday application in team leadership and people management.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Process Communication Model (PCM) Training equips you with hands-on tools to grasp six personality types, their key psychological needs, and distress behaviours, helping you interpret actions swiftly and communicate effectively. You'll master PCM profile analysis, improved interview techniques, role matching evaluations, and conflict management using practical scripts, ethical tools, and actionable plans for instant use.
Elevify advantages
Develop skills
- Decode PCM personality types by spotting needs, channels, and stress indicators swiftly.
- Conduct PCM-guided interviews to uncover fit, stress trends, and role suitability quickly.
- Map conflicts and resolve them using PCM to calm tensions and restore teamwork.
- Create hiring tools informed by PCM, including rubrics, guides, and checklists.
- Lead crucial discussions by adjusting communication to match each person's PCM profile.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course