Managing Emotions at Work Course
This course builds emotional intelligence for workplace professionals, especially in HR. Participants learn to remain calm under pressure, manage stress with practical tools, handle difficult conversations with empathy using ready scripts, set clear boundaries with angry stakeholders, and develop a personalised action plan to track progress and foster sustainable habits for balanced performance amid real-world challenges.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical strategies to manage emotions effectively at work. Master emotional intelligence frameworks, rapid self-regulation techniques like breathing and reframing, daily stress-relief routines including micro-breaks and posture fixes, and scripted responses for tough talks. Create a custom action plan with specific triggers, habits, and metrics to monitor growth and sustain confident, focused performance in demanding environments.
Elevify advantages
Develop skills
- Emotional self-regulation: quick grounding, reframing, and breathing techniques for the workplace.
- Empathic communication skills: active listening, de-escalation, and clear feedback delivery.
- Stress management routines: micro-breaks, posture adjustments, and daily reset practices.
- Conflict resolution scripts: calm phrasing for difficult stakeholders and tough emails.
- Personal emotional intelligence plan: custom triggers, habits, and success tracking metrics.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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